Privacy Policy & Data Governance.
Effective Date: October 14, 2026 • Last Updated: October 14, 2026. This Privacy Policy describes how AI8GHT ("we," "us," or "our") collects, uses, processes, and safeguards information across ai8ght.ai, app.ai8ght.com, our Free Online Business Audit tools, and our autonomous AI Voice, SMS, and Email communication infrastructure.
Zero Third-Party Data Selling
We never sell, rent, lease, or trade your personal information, business lead lists, or mobile phone numbers to third-party data brokers or external marketers.
Strict SMS & Voice Opt-In Protection
No mobile information or SMS opt-in consent data will ever be shared with third parties or affiliates for marketing or promotional purposes. Reply STOP anytime to opt out.
Encrypted CRM & Database Storage
All client intake records, audit telemetry, and CRM contact pipelines are stored in encrypted databases and isolated client workspaces at app.ai8ght.com.
Scope & Overview
AI8GHT ("Company," "we," "us," or "our") provides autonomous website development, digital advertising, short-form video production, search optimization (SEO, AEO, and GEO), and 24/7 AI Voice, SMS, and Email receptionist infrastructure for businesses across the United States and Canada.
This Privacy Policy applies to all visitors, prospective clients, and active subscribers who interact with our website (https://ai8ght.ai), our client portal (https://app.ai8ght.com), our interactive business audit tools, or our automated telephony and messaging workflows. By accessing our website or submitting your information through our forms, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We collect information that you voluntarily provide to us as well as technical telemetry generated when you interact with our digital infrastructure:
- Contact & Lead Inquiry Data: Full name, business name, work email address, telephone number (including mobile phone number), job title/role, website URL, and inquiry details submitted via our Contact forms, Free AI Business Audit modal, Self-Serve Checkout, or Client Portal Intake Gate.
- Business Audit & Public Entity Data: When you run a Free Online Business Audit on our platform, our scanner retrieves publicly available business profile information (such as Google Business Profile ratings, public website metadata, SSL status, and page speed telemetry) to compile your diagnostic report.
- Billing & Transaction Data: When you subscribe to a growth plan via our Self-Serve Checkout, payment card details are processed directly by our PCI-DSS Level 1 compliant payment processor (Stripe). We store only billing contact details, subscription tier selections, and non-sensitive transaction identifiers.
- Telephony, SMS & AI Interaction Logs: When you request a live AI demo call, call an AI8GHT-powered phone line, or opt in to SMS notifications, we log call timestamps, call recordings/transcripts, SMS message history, and appointment scheduling preferences to fulfill your request and improve response accuracy.
- Technical & Usage Telemetry: IP address, browser type, operating system, device viewport dimensions, referring URLs, and page interaction events collected through standard server logs and analytics cookies.
SMS, MMS & AI Voice Communications Compliance (A2P 10DLC & TCPA)
AI8GHT adheres strictly to the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles, Canadian Anti-Spam Legislation (CASL), and carrier A2P 10DLC regulations:
- No Third-Party Sharing of Mobile Opt-In Data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
- Purpose of Messaging & Voice Calls: By providing your phone number and opting in on our website forms, checkout pages, or audit requests, you consent to receive transactional, operational, and appointment-related SMS text messages and AI-assisted or human voice calls from AI8GHT (such as audit links, appointment confirmations, reminders, and support dispatches).
- Message Frequency & Rates: Message frequency varies based on your interaction with our team and services. Standard message and data rates may apply according to your mobile carrier plan.
- Opt-Out (STOP) Instructions: You can cancel SMS notifications at any time by replying STOP, END, CANCEL, or UNSUBSCRIBE to any text message you receive from us. After you send STOP, we will send you one final confirmation message confirming that you have been unsubscribed, after which you will receive no further SMS messages unless you explicitly opt back in.
- Support (HELP) Instructions: If you experience issues with our messaging program, reply HELP to any message for assistance, or contact us directly at support@ai8ght.ai.
How We Use Your Information
We use the information we collect solely for legitimate business and operational purposes:
- To generate and deliver your customized Online Business Forensic Audit report across Website Speed, SEO/AEO/GEO, Social Presence, and Lead Response metrics.
- To provision, configure, and maintain your autonomous website, CRM pipeline, AI Voice/SMS receptionist, and social media workflows.
- To route inbound inquiries to our growth specialists and dispatch instant confirmations via email, SMS, or voice callback.
- To process subscription payments, manage account billing, and authenticate users inside the Client Portal (app.ai8ght.com).
- To monitor system uptime, prevent fraudulent activity or automated abuse, and comply with applicable legal obligations.
AI Processing & CRM Infrastructure
When you submit lead or onboarding information on ai8ght.ai, your contact record is initially stored in our encrypted MySQL database infrastructure and synchronized with our enterprise CRM environment (including app.ai8ght.com and GoHighLevel CRM pipelines) so our team and your designated workspace can manage contacts, leads, and communications seamlessly.
For clients utilizing our custom AI Voice, SMS, and Email agents, business knowledge bases and call/message transcripts are isolated per client workspace. We do not use your proprietary customer lists to train public foundation models or share your leads with competing businesses.
Data Sharing & Subprocessors
We do not sell your personal information. We only share data with trusted infrastructure subprocessors strictly necessary to operate our platform, under binding confidentiality and data protection agreements:
- Payment Processing: Stripe, Inc. (for secure credit card and subscription billing).
- CRM & Telecommunications Providers: GoHighLevel, Twilio / regulated telephony carriers (solely for transmitting authorized voice calls, SMS, and email dispatches).
- Cloud & Map Infrastructure: Google Cloud Platform / Google Places API (for business location verification and audit diagnostics) and hardened VPS hosting environments.
- Legal Compliance: When required by law, subpoena, or valid legal process to protect the rights, property, or safety of AI8GHT, our clients, or the public.
Data Security & Retention
We implement industry-standard technical and organizational safeguards, including TLS/SSL encryption in transit, firewall-hardened Linux nodes, role-based access controls, and parameterized database queries. We retain personal and business data only for as long as necessary to fulfill the purposes outlined in this policy, maintain active client workspaces, or satisfy tax, accounting, and legal compliance requirements.
Your Privacy Rights (United States & Canada)
Depending on your jurisdiction (including residents of California under the CCPA/CPRA, other US states with comprehensive privacy laws, and Canadian residents under PIPEDA), you have the right to:
- Access & Portability: Request a copy of the personal data we hold about you or your business.
- Correction: Request that we update or correct inaccurate or incomplete personal information.
- Deletion (Right to be Forgotten): Request permanent deletion of your personal data and audit records from our active databases, subject to legal retention exceptions.
- Withdraw Consent: Withdraw consent for marketing emails (via the unsubscribe link in any email) or SMS communications (by replying STOP) at any time.
To exercise any of these rights, please email support@ai8ght.ai with the subject line "Privacy Rights Request". We will verify your identity and respond within 30 days.
Contact Our Privacy Team
If you have any questions, concerns, or requests regarding this Privacy Policy, our data governance practices, or our A2P 10DLC telephony compliance, please contact us directly:
Website: https://ai8ght.ai • Client Portal: https://app.ai8ght.com
Email: support@ai8ght.ai